Prime Step AI (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it.
1. Information We Collect
We may collect:
- Name, phone number, email address
- Business information
- Website activity (via cookies, tracking tools)
- Communication data (SMS, calls, forms)
2. How We Use Your Information
We use your information to:
- Provide services
- Respond to inquiries
- Send updates and communications
- Improve our systems and performance
3. SMS and Marketing Consent
Providing a phone number does not by itself constitute consent to receive marketing text messages. Marketing SMS messages are sent only to individuals who voluntarily select the SMS consent checkbox. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
4. Sharing of Information
We do NOT sell your personal information. We may share data with:
- CRM platforms (GoHighLevel)
- Payment processors
- Service providers required to operate our business
Mobile Information Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent will not be shared with third parties, except service providers that support message delivery and customer service.
5. Data Security
We implement reasonable safeguards to protect your information.
6. Cookies & Tracking
We may use cookies and tracking technologies to improve user experience and marketing performance.
7. Your Rights
You may request access, correction, or deletion of your data by contacting us.
8. Contact Information
Prime Step AI
Business Mailing Address: 3959 Ballet Way, Burtonsville, MD 20866
General Inquiries: lennett@primestepai.com
240-621-1621
Call Recording: If you contact us by telephone, your call may be recorded and/or transcribed for quality assurance, training, documentation, and customer service purposes.