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    SMS Terms

    Last updated: 8/14/2026

    Program Description

    Prime Step AI sends marketing and promotional text messages to individuals who voluntarily opt in through our website chat widget. Messages may include special offers, service announcements, promotions, and business updates.

    Message Frequency

    Message frequency varies based on your interactions with our business and active marketing campaigns.

    Message & Data Rates

    Message and data rates may apply depending on your mobile carrier plan.

    How to Opt Out (STOP)

    You can cancel the SMS service at any time. Simply text "STOP" to the shortcode or number you received the message from. Upon sending "STOP", we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

    Help (HELP)

    If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or get help directly at our Contact Us page.

    Supported Carriers

    Carriers are not liable for delayed or undelivered messages. Supported carriers include major US and international mobile providers.

    Privacy

    We take your privacy seriously. For more information on how we handle your data, please read our Privacy Policy.

    Contact Information

    Business Mailing Address: 3959 Ballet Way, Burtonsville, MD 20866
    General Inquiries: lennett@primestepai.com
    240-621-1621

    For any questions regarding our SMS program, please reach out via our Contact Us page.